What is Carpet Cleaning Software?
Carpet cleaning business software gives you a competitive edge by helping you schedule appointments, bill customers, and keep track of income and expenses. As a DryMaster Affiliate, we highly suggest that you use carpet cleaning scheduling software to maximize your profits and improve customer satisfaction. Picking the right software from the great options that are available can be a struggle, however, which is why we reviewed the top six carpet cleaning software options on the market in this guide.
The developers of ServiceTitan specifically created this app for use in the service industry, which separates it from other apps that are designed for general small business use. This unique approach allows ServiceTitan to focus extensively on iOS and Android tablet apps that service technicians use in the field.
As a cloud-based SaaS platform, you can access your ServiceTitan dashboard from any device whether or not you’ve downloaded the dedicated app. ServiceTitan comes with in-person training, and you also have constant access to an online live chat feature. To further assist with education, ServiceTitan offers frequent webinars, and there’s plenty of documentation online to help you familiarize yourself with the platform and use it to gain and retain customers.
If you decide to add other carpet cleaning technicians to your team, ServiceTitan offers a feature that allows you to dispatch technicians to sites in your area. If you or your team members don’t know how much to charge for a service, ServiceTitan automatically provides an estimated price range.
Jobber is one of the most popular apps in this list, and it’s the only carpet cleaning software company we know of that was founded in Canada. Unlike some of the other apps we reviewed, Jobber makes its pricing clear and up-front: $29.99 per month. Jobber also offers a free trial, so you can give this app a shot on the job to see how it works.
One of Jobber’s most impressive features is its seamless QuickBooks integration. Keeping track of your finances gets complicated fast as a DryMaster Affiliate, and automatically porting all your service charges and discounts to your accounting software makes sure you stay on top of things.
Whether you’re using Jobber on a smartphone, tablet, or desktop device, you can take advantage of this app’s simple scheduling interface to drag and drop appointments to any date or time you desire. As a cloud-based service, any changes you make in Jobber are automatically shared across all your devices.
Like most of the services we reviewed, Jobber offers phone support during business hours and online support 24/7. Plus, this app offers in-person and online training to help you learn the ropes.
If you intend to employ a large number of employees in your DryMaster carpet cleaning business, WorkWave is the carpet cleaning software for you. This app focuses heavily on functions that provide greater efficiency when dispatching technicians and planning routes.
For instance, WorkWave offers real-time GPS tracking of vehicles in your fleet by linking the mobile devices your technicians use. This software for your carpet cleaning business even helps you reduce fuel costs by planning the most efficient routes between job sites, which is useful whether your team is large or small.
Founded in 1984, WorkWave has been around longer than many of its competitors, but at $59 per month per user, this carpet cleaning software option is considerably more expensive than other options we’ve listed. WorkWave probably isn’t the right choice for individual DryMaster Affiliates who don’t employ other technicians, but the robust features this carpet cleaning software offers may make it perfect for larger companies.
Synchroteam is the most attractive carpet cleaning software option in this list if you’re looking for a solution you can start using today. According to Synchroteam, you can start a free trial of this software option in less than a minute. From there, Synchroteam costs $22 per month per user, which makes it competitive with other top options.
Primarily a field service management tool, Synchroteam includes a variety of features, such as time tracking and CRM elements, that you probably won’t use as an individual technician. Synchroteam syncs with Quickbooks to help with accounting, and it also syncs with ZOHO, one of the most popular CRM tools on the market.
The Synchroteam user interface is slightly less user-friendly than top options like Jobber and ServiceTitan. At the same time, however, this carpet cleaning software offers robust cloud capability whether you want to manage your jobs from a smartphone, tablet, or desktop device. Synchroteam offers phone support, live online support, in-person training, and a variety of other features that will help you get used to this platform and start working.
Vonigo is a newer carpet cleaning scheduling software option, and it shows. This software provides seamless integration across Android, iOS, and desktop devices, and even though Vonigo doesn’t reveal its pricing straight-up, this app is known for being one of the most affordable options on the market.
Unlike some of the other software solutions we’ve covered, Vonigo appears to be targeted at small businesses with 1-10 employees, which makes it perfect for DryMaster Affiliates who are going it alone. At the same time, however, Vonigo offers the same features as larger companies such as GPS tracking, routing, dispatching, and more.
Vonigo doesn’t offer integration with QuickBooks or CRM software, but features like those are only necessary when you’re operating a larger business. This carpet cleaning software option also doesn’t provide in-person training, but online and phone support make it easy to get started with Vonigo and learn the ropes.
Kickserv prides itself on being the most user-friendly and simplest carpet cleaning software solution on the market. Designed for businesses with between one and 25 employees, Kickserv offers robust cloud integration, scheduling, and invoice management.
For $59 per month, Kickserv is one of the most affordable options if your business includes multiple employees. Other options, such as Jobber, might be more affordable and appropriate if you plan to operate your business solo.
Even though it’s designed for smaller businesses, Kickserv includes robust lead management features, which can help you convert leads into paying customers. CRM elements like these are usually only present in more expensive carpet cleaning software options designed for larger companies, making Kickserv more attractive to companies that are just starting out and building client bases.
While it integrates perfectly with iOS and Android devices, Kickserv truly shines on desktop devices. On a single page, you can check the real-time location of your fleet with GPS, monitor your scheduling, and contact agents in the field. Kickserv lacks in-person support, but there are plenty of online resources you can use, and phone and live chat support are also offered.
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