Finding a carpet cleaner who is reliable and affordable to clean your home or commercial property can be challenging. Although many companies advertise professional services, they don’t always use high-quality equipment, cleaning methods, or affordable pricing.
While you may feel tempted to use a do-it-yourself approach to cleaning your carpets, finding the right professional can give you better results and help your carpet last longer.
Explore eight tips for choosing the right carpet cleaner to help you hire trained professionals who will get the job done correctly at an affordable price.
1. Consider The Carpet Cleaner’s Price
Carpet cleaning costs vary depending on what type of carpet you want cleaned and the carpet’s material. For instance, cotton and wool carpets cost more to clean than Berber carpets. A carpet cleaning specialist will also charge you based on the square footage of the carpet as well as soil level. The bigger the carpet and or soil level, the higher the cost of cleaning it.
Additional carpeted rooms will require paying more fees from the carpet cleaning specialist. For instance, The average homeowner will pay between $25 and $70 per room for a 150-square-foot space. Discuss potential carpet cleaners’ fees for every type of carpet, square footage, and if they charge per room before you sign up for their services.
2. Understand Their Carpet Cleaning Methods
Ask the carpet cleaners about the types of carpet cleaning methods, solutions, and equipment they use when talking to them about your carpets. Look for a cleaning company that uses the best up-to-date practices, like dry carpet cleaning, to remove debris in their clients’ homes.
Dry cleaning involves using a special cleaning agent that goes deep within the carpet’s fibers to remove grime that has settled within it. It is up to 97% more efficient at eliminating bacteria and dirt from carpets, and it doesn’t damage carpet fibers like other methods. Additionally, dry carpet cleaning doesn’t require hours of drying like shampooing, allowing you to get back into your space quickly.
3. Know Your Carpet’s Needs
When talking to a carpet cleaning specialist, it is important to know your carpet’s needs. Think about the type of stains or debris your carpet needs cleaned and the fibers it’s made of. Discuss these elements with your carpet cleaner and get their professional input.
The type of solution a cleaner uses depends on the carpet’s age, thickness, and pile height. Ask the carpet cleaner what chemicals they use to clean the carpets. If you have a thick rug or a carpet made of specialty materials, you need to ensure the cleaners know what solutions to use.
For carpets with strong odors, you’ll want the carpet cleaners to use cleaners made for removing smells like pet urine or smoke. If you have young children and pets, ask the carpet cleaners if they use eco-friendly cleaning solutions on carpets.
4. Check Their Insurance, Bonding, and Licensing
When deciding on a carpet cleaning company, check if they have a license to operate in your community. Some local governments require specific cleaning business licenses, while others give business permits. (Carpet cleaning license is NOT required in most or all states) They should also have insurance to protect you and them in case of injuries or broken items while cleaning your carpets.
Additionally, try to see the state of their fleet of commercial vehicles and employees. For example, the best carpet cleaning businesses have cars with business decals showing their logo and phone number. They must have their workers wear uniforms and covers on their shoes, keeping a professional, clean look at all times.
5. Ask About Their Experience
When hiring a carpet cleaner for your home, you’ll want to ask about their experience in the industry. While the longevity of a company doesn’t necessarily indicate its level of workmanship, the staff’s training and experience might. The best professional carpet cleaning services should be led by individuals with a high level of training in the newest carpet cleaning methods and equipment and who have experience cleaning various carpets in multiple settings.
6. Familiarize Yourself with Their Professional Promises
The best professional carpet cleaning companies usually offer some sort of guarantee for their work. They may provide a money-back guarantee if you aren’t satisfied with the results or have a refund policy if the services don’t meet your expectations.
When speaking to a cleaner, ask about the professional guarantees they make and what to expect if you aren’t happy with their services. Make sure the cleaner has a clearly defined refund policy in their service agreement before hiring them to clean your carpets.
7. Ask for Personal Recommendations
Personal recommendations from friends or family can help you find a reputable carpet cleaning company. If you own a business, ask around at other local companies to find out who cleans their carpets and what their experience has been with the cleaner. If you’re looking for a residential carpet cleaner, ask for recommendations from people in your neighborhood or family nearby.
When getting recommendations, ask the following questions to help you make a decision:
- How much did the cleaner cost?
- Were you happy with the results?
- Did the cleaner communicate clearly with you?
- How quickly did they get the job done?
- What type of equipment did they use?
- Would you recommend using the cleaner?
8. Read Online Reviews
Online reviews and testimonials are excellent resources when choosing the right carpet cleaning company. 81% of consumers use online reviews, such as Google or Yelp, to find businesses, and online reviews influence the buying decisions of about 93% of consumers.
To find carpet cleaners near you, type in “professional carpet cleaning services” or “dry carpet cleaning,” and your search engine should give you the top results for those in your area. Most legitimate businesses should have a Google Business page or have reviews on the Better Business Bureau or Yelp that you can look at.
When reading Google and Yelp reviews, consider positive and negative customer feedback. Look for trends in the reviews, such as consistent mentions of excellent service, good results, and friendly staff. You may want to go with another cleaner if you see too many negative reviews.
Find the Right Carpet Cleaning Company with DryMaster Solutions
Deciding who is the best carpet cleaning company for the carpet in your home or business is important for its appearance and longevity. Professional carpet cleaning companies must have access to state-of-the-art equipment and cleaning techniques, such as dry cleaning, to clean your carpets thoroughly and remove stains, debris, and toxins.
The Affiliates at DryMaster Systems receive high-level training and mentorship, quality equipment and cleaners, and ongoing support so they can give you the best carpet cleaning service possible. Work with a DryMaster Affiliate today to get your carpets professionally cleaned and freshen up your space.